Can you describe a typical week in your job?
Agency life is notoriously changeable – it’s a cliché, but there’s a reason why it’s a cliché! Typically when someone starts up a business they have a lot of hats, and I still wear a few but not so many as I used to.
I do quite a lot of accounts-related and financial stuff, so I could be submitting the quarterly VAT returns, working with our accountants to make sure all of that’s in place.
I’m going to have daily meetings with team members to talk about client projects they’re working on. I’m not really on the project management side of things, but just overseeing on certain projects and inputting advice and help where needed.
Then another hat is an HR hat – we don’t yet have our own HR function, so we use software and government guidance to make sure we’re compliant. Obviously, there’s an element of HR activity, like recruitment, appraisals and so on.
Peter and I would touch base once a week. Because we have people based all over, we use things like Slack so that we’re all constantly in touch. Client meetings and team meetings might happen across the two offices so pre-lockdown we were already using a lot of this software like Zoom which is now what everyone’s using. For us, then, remote working was a seamless transition.
Notch set up a second office in Sweden a few years ago and since then my hats have doubled as we’ve had to set up suppliers here, set up a new set of accounts, understand the accounts systems and understand the new set of legal and financial standards we need to meet within the Swedish context.
My job role has changed a lot over the years. I used to be completely engrossed in the day-to-day of the client projects and managing those. These days it’s much more an oversight kind of role.